Research Article
Acceptance Tendency of High-Level Taxis: From the Passengers’ Perspective
Table 3
Analysis of the characteristics of high-level taxi acceptance.
| | Dimension | Item | Unwilling | Neutral | Willing |
| | Hardware equipment | Imported top vehicle models (heated seats, air conditioning control) | 32 (8.9) | 84 (37.7) | 83 (53.4) | | New vehicles (within 5 years) | 8 (4.0) | 62 (31.2) | 87 (43.7) | | High-displacement or hybrid vehicles | 25 (7.2) | 101 (45.8) | 73 (47.1) | | Large seating space | 6 (1.4) | 52 (20) | 141 (78.6) |
| | Internet entertainment | Providing Internet connections and USB charging | 9 (4.5) | 60 (30.2) | 130 (65.3) | | Extra entertainment (beverages, music, etc.) | 49 (24.6) | 85 (42.7) | 65 (32.7) |
| | Safety | Driver grading (uniform clothing, multilingual, accident-free) | 3 (1.5) | 61 (30.7) | 135 (67.8) | | Driving record downloads | 4 (2.0) | 61 (30.7) | 134 (67.3) | | Physical separation between front and rear seats | 23 (11.6) | 103 (51.8) | 62 (36.7) | | Independent call for emergency assistance | 6 (3.0) | 54 (27.1) | 139 (69.8) |
| | Brands | Independent taxi hailing service (app, dedicated line) | 2 (1.0) | 48 (24.1) | 149 (74.8) | | Diverse methods of fare payment | 2 (1.0) | 37 (18.6) | 160 (80.7) | | Honorable service | 11 (5.5) | 85 (42.7) | 103 (51.8) | | Membership limited service | 37 (18.6) | 86 (43.2) | 61 (38.2) | | Operation by listed companies or well-known cooperatives | 8 (4.0) | 98 (49.3) | 93 (46.8) | | Service feedback (after trip) | 7 (3.5) | 92 (46.2) | 100 (50.3) |
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