Research Article
Determining the Level of Service Scale of Public Transport System considering the Distribution of Service Quality
| Line LOS | Threshold | Description |
| I | 0 ≤ C < −7.31 A + 1.28; and 0 ≤ A < 0.175 | Seats of all trains are not fully utilized; passengers feel very comfortable. | II | −7.31 A + 1.28 ≤ C < −2.13 A + 1.28; and 0 ≤ A < 0.6 | Seats of all trains are fully utilized and some passengers have to stand; passengers feel comfortable. | III | −2.13 A + 1.28 ≤ C < −1.6 A + 1.28; and 0 ≤ A < 0.8 | The overall capacity of all trains is utilized well; some trains start to be crowded. | IV | −1.6 A + 1.28 ≤ C; and 0 ≤ A | There are crowded and overcrowded trains; passengers feel the worst. |
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