A Study on Decision-Making of the Indian Railways Reservation System during COVID-19

Table 2

Ticket availability issue collaborated with the listed IRRS factors associated with certain IRRS variables.

Attribute	IRRS factor	IRRS factor classification	IRRS variables	Explanation
Conditional attribute	Reservation	Time	(DT) departure time of train	Time at which particular train departed from the source station
Conditional attribute	Reservation	Time	(TT) travel time	Actual traveling time of particular train
Conditional attribute	Reservation	Time	(RD) running days	Days in which particular train run
Conditional attribute	Reservation	Time	(PT) punctuality of train	Running performance of particular train
Conditional attribute	Reservation	Booking particulates	(CBS) current booking status	Present scenario of train berth
Conditional attribute	Reservation	Booking particulates	(FT) fare of ticket	Fixed amount of money paid for particular journey
Conditional attribute	Reservation	Distance	(DST) distance from source to destination	Total distance covered by train from different source (Delhi) to different destination (Mumbai)
Conditional attribute	Reservation	Distance	(AS) average speed	Train mean speed
Conditional attribute	Passenger amenities	Facility and security	(CN) cleanliness	Cleaning status of a particular train as per IR guidelines
Conditional attribute	Passenger amenities	Facility and security	(FD) food quality	Passengers’ health acceptable standard characteristics of food
Conditional attribute	Passenger amenities	Facility and security	(RF) railfanning	Train transport recreational ability access by the passengers
Conditional attribute	Passenger amenities	Facility and security	(SF) safety of train	All measures of passengers’ safety and security in particular train
Decision attribute	Decision making	—	(TA) ticket availability	Average availability in particular train of seat/berth