Research Article

Factors Influencing the Acceptance of Robo-Taxi Services in China: An Extended Technology Acceptance Model Analysis

Table 1

Instrument measurement items and their sources.

FactorItemLiterature source

Perceived trust (PT)PT1: I generally have concerns about using robo-taxisModified from [26]
PT2: robo-taxis are somewhat frightening to me
PT3: I have concerns about system security and data privacy of robo-taxis
Government support (GS)GS1: I am more likely to use robo-taxis if the government provides incentives for usersSelf-developed
GS2: I am more likely to use robo-taxis if the government provides policy support, such as permission to use them on bus lanes
GS3: I am more likely to use robo-taxis if the government provides incentives for manufacturers
Social influence (SI)SI1: I would be proud if people saw me using a robo-taxiModified from [19, 26]
SI2: people whose opinions I value would like to use robo-taxis
SI3: I would be more likely to use robo-taxis if my friends and family members used them
Perceived enjoyment (PE)PE1: using robo-taxis would be very funModified from [15]
PE2: using robo-taxis would be very entertaining and relaxing
Perceived usefulness (PU)PU1: I think robo-taxis would be useful in meeting my transportation needsModified from [26]
PU2: I think using robo-taxis would make me feel safer (than using normal vehicles)
PU3: I think the use of robo-taxis would decrease accidents
Perceived ease of use (PEU)PEU1: I think it would be easy to learn to operate robo-taxisModified from [20]
PEU2: my interactions with robo-taxis would be clear and easy to understand
PEU3: I think it would be easy for me to use robo-taxis to go anywhere I wanted
Attitude (ATT)ATT1: I think using robo-taxis would be a good ideaModified from [37]
ATT2: I think using robo-taxis would be a wise idea
ATT3: I like the idea of robo-taxis
Intention to use (IU)IU1: assuming robo-taxis come into use, I intend to use themModified from [20]
IU2: assuming robo-taxis come into use, I intend to recommend them to others