[Retracted] The Sequential Influence of Creative Leadership and Organizational Environment on Strategic Performance

Table 2

Correlation between ‘customer satisfaction’ and ‘solving problems and making decisions innovatively’.

Correlations
Creative leadership
				Solving problems and making decisions in an innovative way
				X1	X2	X3	X4
	Customer satisfaction	Y1	Pearson correlation	0.394	0.277	0.184	0.262
			Sig. (2-Tailed)	0.000	0.004	0.056	0.006
			N	108	108	108	108
		Y2	Pearson correlation	0.192	0.324	−0.040	0.058
			Sig. (2-Tailed)	0.046	0.001	0.681	0.554
			N	108	108	108	108
		Y3	Pearson correlation	0.113	0.211	.282	0.273
			Sig. (2-Tailed)	0.242	0.028	0.003	0.004
			N	108	108	108	108

. Correlation is significant at the 0.05 level (2-tailed).. Correlation is significant at the 0.01 level (2-tailed). X1: I encourage subordinates to solve workflow problems in an innovative way. X2: Work to provide opportunities for subordinates to participate in decision-making, contributing to work development. X3: I take responsibility for the results after making my subordinates' decisions. X4: Choose innovative alternatives to solve work problems presented by subordinates. Y1: I seek to provide various services desired by clients, whether students or other entities. Y2: Adopt the diversification of services in order to meet the growing needs of students and keep pace with the labor market. Y3: I pay great attention to the complaints of customers from students or all other parties, as they represent the feedback of our concerns towards them.