[Retracted] The Sequential Influence of Creative Leadership and Organizational Environment on Strategic Performance
Table 4
Summary of results.
Hypothesis
Findings
Customers' satisfaction and desires and diversification of services are positively associated with employees' encouragement by creative leaders to solve workflow problems.
Supported
Customers' satisfaction and desires, as well as paying attention to the customers' complaints, are positively associated with participating employees of an organization in decision-making and choosing innovative alternatives by creative leaders.
Supported
Customers' satisfaction and desires are positively associated with participating employees of an organization in creative leaders' decision making.
Supported
Customers' satisfaction and desires are negatively associated with leaders' taking responsibility for making decisions by employees.
