Research Article
Community-Based Health Insurance Membership Renewal Rate and Associated Factors among Households in Gedeo Zone, Southern Ethiopia
Table 6
Community-based health insurance members’ perception of the quality of health services, 2022.
| | Variables | Very poor (%) | Poor (%) | Neutral (%) | Good (%) | Very good (%) |
| | Waiting time to get the card | 3 (0.6) | 91 (16.9) | 36 (6.7) | 332 (61.8) | 75 (14) | | Availability of laboratory service | 19 (3.5) | 94 (17.5) | 34 (6.3) | 379 (70.6) | 11 (2) | | Waiting time to see a medical provider | 13 (2.4) | 92 (17.1) | 29 (5.4) | 328 (61.1) | 75 (14%) | | Waiting time between service | 28 (5.2) | 86 (16) | 33 (6.1) | 379 (70.6) | 11 (2) | | Health-care provider friendly | 5 (0.9) | 78 (14.5) | 38 (7.1) | 339 (63.1) | 77 (14.3) |
| | Perceived quality of health service | | | | | | | Poor | 104 (19.4) | | Medium | 93 (17.3) | | Good | 340 (63.3) |
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