[Retracted] An Application for Measuring and Analyzing the Level of Performance Accuracy for Health Services Quality Indicators by Using Six-Sigma: A Study Case of Government Hospitals in Khartoum State
Table 10
Means of continuous improvement items on quality control.
No.
Items
Mean
Assessment
1
Hospital management considers continuous improvement as part of its quality requirements
4.06
High quality
2
Hospital management depends on the Six Sigma methodology for the purpose of developing the knowledge for the administrative and technical dimensions of the process
4.09
High quality
3
The hospital management is keen on knowing customers' suggestions to use them in improving the quality of services
4.13
High quality
4
The hospital management is keen on training department heads to form working teams for the continuous improvement process
4.14
High quality
5
The hospital management takes the necessary procedures to ensure that quality improvement plans are implemented by the staff
4.13
High quality
6
The hospital management works on continuous improvement in order to reduce the deviations and errors that occur in the application of six sigma methodology
4.14
High quality
Overall average
4.11
High quality
Source: prepared by the researcher by using SPSS 26.
