Research Article

An EFQM-Fuzzy Network Data Envelopment Analysis Model for Efficiency Assessment in Organizations

Table 1

Summary of the performed research studies concerning combination of EFQM excellence model and data envelopment analysis method.

ReferenceEvaluation toolHelping toolDescription

Donnelly [23]EFQMDEAImplementation of the suggested model in public sector
Shahroudi [24]EFQMDEAPerformance evaluation in the automotive industry
Tomaževič et al. [25]EFQMDEAPerformance evaluation in police services
Sadegh Amalnick and Zarrin [26]EFQMANFIS-fuzzy DEAHuman resources assessment in Iranian airlines
Gómez-lópez et al. [6]EFQMExcellence evaluation of Spanish companies
Liu and Ko [9]EFQMAHPSelf-evaluation rating of hotels
Calvo-Mora et al. [7]EFQMEvaluation of 116 companies in Spain
Dobrovič et al. [8]EFQMEvaluating business performance in Slovakia tourism sector
Daniel et al. [10]EFQMFuzzy inference systemImplementation of the suggested model in the electricity company
Suggested model in this researchEFQMNetwork DEAImplementation of the suggested model in Hadaf Modiriat project holding