Research Article
An EFQM-Fuzzy Network Data Envelopment Analysis Model for Efficiency Assessment in Organizations
Table 1
Summary of the performed research studies concerning combination of EFQM excellence model and data envelopment analysis method.
| Reference | Evaluation tool | Helping tool | Description |
| Donnelly [23] | EFQM | DEA | Implementation of the suggested model in public sector | Shahroudi [24] | EFQM | DEA | Performance evaluation in the automotive industry | Tomaževič et al. [25] | EFQM | DEA | Performance evaluation in police services | Sadegh Amalnick and Zarrin [26] | EFQM | ANFIS-fuzzy DEA | Human resources assessment in Iranian airlines | Gómez-lópez et al. [6] | EFQM | — | Excellence evaluation of Spanish companies | Liu and Ko [9] | EFQM | AHP | Self-evaluation rating of hotels | Calvo-Mora et al. [7] | EFQM | — | Evaluation of 116 companies in Spain | Dobrovič et al. [8] | EFQM | — | Evaluating business performance in Slovakia tourism sector | Daniel et al. [10] | EFQM | Fuzzy inference system | Implementation of the suggested model in the electricity company | Suggested model in this research | EFQM | Network DEA | Implementation of the suggested model in Hadaf Modiriat project holding |
|
|