Research Article
An EFQM-Fuzzy Network Data Envelopment Analysis Model for Efficiency Assessment in Organizations
Table 4
The efficiency of EFQM stages at α = 0.
| | | Stage 1: leadership | Stage 2: people, strategy, and partnership | Stage 3: processes | Stage 4: results | | LB | UB | LB | UB | LB | UB | LB | UB |
| | DMU1 | 0.992 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | | DMU2 | 0.748 | 0.913 | 1 | 1 | 1 | 1 | 0.924 | 1 | | DMU3 | 0.947 | 1 | 1 | 1 | 0.996 | 1 | 1 | 1 | | DMU4 | 0.978 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | | DMU5 | 0.736 | 0.781 | 1 | 1 | 1 | 1 | 0.8 | 1 | | DMU6 | 0.937 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | | DMU7 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | | DMU8 | 0.856 | 1 | 1 | 1 | 0.962 | 1 | 1 | 1 | | DMU9 | 0.716 | 0.782 | 1 | 1 | 1 | 1 | 0.852 | 1 | | DMU10 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
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LB, lower bound efficiency; UB, upper bound efficiency.
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