Using Artificial Intelligence to Predict Customer Satisfaction with E-Payment Systems during the COVID-19 Pandemic

Table 1

Sample profile.

Variables	Categories	Frequency	Percentage	Cumulative percentage
Gender	Male	470	47.8	47.8
	Female	513	52.2	100
	Total	983	100
Age	<30	540	54.9	54.9
	30–40	351	35.7	90.6
	41–50	68	6.9	97.6
	>50	24	2.4	100
	Total	983	100
Education	Postgraduate	192	19.5	19.5
	Bachelor	648	65.9	85.5
	Others	143	14.5	100
	Total	983	100
Work	Manager	82	8.3	8.3
	Employee	426	43.3	51.7
	Student	398	40.5	92.2
	Unemployed	77	7.8	100
	Total	983	100