Research Article

The Relationship between Digital Marketing, Customer Engagement, and Purchase Intention via OTT Platforms

Table 8

Discriminants validity: Fornel–Larcker criterion.

ABBICBRCECONDEDDMFBCCPPPAPIVG

AB0.781
BI0.3970.760
CBR0.3520.1960.807
CE0.9440.4040.4590.743
CON0.0790.053−0.0610.0490.772
DED0.8120.3560.5880.905−0.0010.789
DM0.7060.3490.6220.8000.2150.8400.443
FBCC0.1110.023−0.0230.0850.7420.0660.2980.739
PP0.7070.3420.3000.784−0.0020.7800.8870.0600.766
PA0.1230.1740.0920.1220.0560.0980.1080.0630.0660.822
PI0.4570.7150.2650.4500.0050.4030.402−0.0020.3900.2030.756
VG0.8080.3600.3440.9200.0530.7150.6740.0580.6850.1150.3820.845

PA = product awareness, CBR = consumer brand relationship, FBCC = feedback and customer compliance, PP = personal privacy, CON = convenience, BI = brand image, CE = consumer engagement, AB = absorption, DED = dedication, VG = vigor, DM = digital marketing, PI = purchase intention.