Research Article
The Relationship between Digital Marketing, Customer Engagement, and Purchase Intention via OTT Platforms
Table 8
Discriminants validity: Fornel–Larcker criterion.
| | AB | BI | CBR | CE | CON | DED | DM | FBCC | PP | PA | PI | VG |
| AB | 0.781 | | | | | | | | | | | | BI | 0.397 | 0.760 | | | | | | | | | | | CBR | 0.352 | 0.196 | 0.807 | | | | | | | | | | CE | 0.944 | 0.404 | 0.459 | 0.743 | | | | | | | | | CON | 0.079 | 0.053 | −0.061 | 0.049 | 0.772 | | | | | | | | DED | 0.812 | 0.356 | 0.588 | 0.905 | −0.001 | 0.789 | | | | | | | DM | 0.706 | 0.349 | 0.622 | 0.800 | 0.215 | 0.840 | 0.443 | | | | | | FBCC | 0.111 | 0.023 | −0.023 | 0.085 | 0.742 | 0.066 | 0.298 | 0.739 | | | | | PP | 0.707 | 0.342 | 0.300 | 0.784 | −0.002 | 0.780 | 0.887 | 0.060 | 0.766 | | | | PA | 0.123 | 0.174 | 0.092 | 0.122 | 0.056 | 0.098 | 0.108 | 0.063 | 0.066 | 0.822 | | | PI | 0.457 | 0.715 | 0.265 | 0.450 | 0.005 | 0.403 | 0.402 | −0.002 | 0.390 | 0.203 | 0.756 | | VG | 0.808 | 0.360 | 0.344 | 0.920 | 0.053 | 0.715 | 0.674 | 0.058 | 0.685 | 0.115 | 0.382 | 0.845 |
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PA = product awareness, CBR = consumer brand relationship, FBCC = feedback and customer compliance, PP = personal privacy, CON = convenience, BI = brand image, CE = consumer engagement, AB = absorption, DED = dedication, VG = vigor, DM = digital marketing, PI = purchase intention.
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