Prioritizing Multi-Interwoven Factors in the Project Management Office Using Delphi and Fuzzy DEMATEL

Table 1

The effects of PMO maturity levels on a project management (based on research findings).

PMO maturity levels	Effects on the PMO status	Organizational project management maturity levels
Level 1—project control	The PMO is involved in temporary processes at this level.	Level 1—the initial level
Level 2—process control	The PMO fixation	Level 2—the repeatable level
Level 3—process development and support	The PMO growth	Level 3—the defined level
Level 4—business affairs	The PMO maturity	Level 4—the managed level
Level 5—strategy	The PMO institutionalization	Level 5—the optimization level