Prioritizing Multi-Interwoven Factors in the Project Management Office Using Delphi and Fuzzy DEMATEL

Table 2

Differences of the well-known PMO models [32].

Name of the model		Main functions
Reservoir model		Participation in management and implementation of projects/development of project management methodology
Reservoir-trainer model		Participation in management and implementation of projects/development of project management methodology/project support/consultation and training
Reservoir-trainer-manager model (EPMO)		Development of project management methodology/portfolio management/management of relationships with customers and suppliers/project knowledge management/project governance/determination of organizations and structures of projects/resource management
Hierarchical model	At the project level	Participation in the management and implementation of projects/project support
	At the department level	Participation in the management and implementation of projects/project support/project planning and auditing/portfolio management
	At the organization level (SPMO)	Consultation and training/portfolio management/resource management
Management and support model	Management	Consultation and training/project governance/resource management
	Support	Participation in the management and implementation of projects/development of project management methodology/consultation and training
Model of project, program, and portfolio offices		All functions

EPMO, enterprise project management office; SPMO, strategic project management office.