Examining Predictors of Intention to Leave in Home Care and Differences among Types of Providers
Table 6
Themes on strategies to keep staff.
Theme
Details from respondents
Quotes
Compensation
Overwhelming theme across the three groups, with suggestions for salary and wage increases Discrepancies between sectors acknowledged, and not reflective of responsibilities Additional types of compensation acknowledged (improved vacation, benefits, bonuses for “staying,” improved mileage or provision of gas cards)
“Pay parity with hospitals”
Scheduling
Desire for greater continuity of patient assignment Fewer weekends Less pressure to pick up shifts Job sharing opportunities Improve scheduling to reduce driving Options for settings that don’t require driving (e.g., clinics) Avoid consecutive days or shifts More staff needed to improve workloads and scheduling Provide time for hand-off Refrain from mandatory overtime
“Almost every shift” (mandatory overtime)
Management opportunities
Treat staff fairly and provide recognition for their work Personal contact-listening, showing concern (including for mental health) Improved communication and approachability more training and education Address concerns of safety and accommodations
“Favouritism” “It’s not fair” “Overall, not appreciated”
