Research Article

Frontline Nurses’ Job Satisfaction and Missed Nursing Care in a COVID-19 Dedicated Hospital in China: A Cross-Sectional Study

Table 3

Results of participants’ missed nursing action (in descending order of each missed nursing action’s percentage).

ItemsNever/1 pointRarely/2 pointsOccasionally/3 pointsFrequently/4 pointsAlways/5 pointsScores median (IQR)Missed care
N (%)N (%)N (%)N (%)N (%)Yes N (%)Rank

(1) Offer rehabilitation care and guidance to patients in need every day139 (45.72)80 (26.32)38 (12.50)15 (4.93)32 (10.53)2 (2)85 (27.96)1
(10) Emotional support for patient and/or family150 (49.34)85 (27.96)24 (7.89)15 (4.93)30 (9.87)1 (1)69 (22.69)2
(9) Patient teaching about illness, tests, and diagnostic studies161 (52.96)75 (24.67)21 (6.91)12 (3.95)35 (11.51)1 (1)68 (22.37)3
(3) Assess the patient’s risk in time to offer foreseeable nursing167 (54.93)70 (23.03)16 (5.26)19 (6.25)32 (10.53)1 (1)67 (22.04)4
(14) Patient discharge planning and teaching171 (56.25)66 (21.71)18 (5.92)13 (4.28)36 (11.84)1 (1)67 (22.04)5
(4) Assist patient with dining and dietary education173 (56.91)64 (21.05)17 (5.59)22 (7.24)28 (9.21)1 (1)67 (22.04)6
(11) Patient bathing/skin care184 (60.53)54 (17.76)14 (4.61)15 (4.93)37 (12.17)1 (1)66 (21.71)7
(22) Know patient’s condition well by checking their medical records171 (56.25)68 (22.37)14 (4.61)17 (5.59)34 (11.18)1 (1)65 (21.38)8
(2) Turning patient every 2 hours174 (57.24)66 (21.71)19 (6.25)15 (4.93)30 (9.87)1 (1)64 (21.05)9
(17) Focused reassessments according to patient condition184 (60.53)56 (18.42)12 (3.95)13 (4.28)39 (12.83)1 (1)64 (21.05)10
(21) Assess the effectiveness of medications184 (60.53)58 (19.08)11 (3.62)12 (3.95)39 (12.83)1 (1)62 (20.39)11
(19) Response to call light is initiated within 5 min203 (66.78)39 (12.83)12 (3.95)13 (4.28)37 (12.17)1 (1)62 (20.39)12
(8) Full documentation of all necessary data192 (63.16)50 (16.45)12 (3.95)13 (4.28)37 (12.17)1 (1)62 (20.39)13
(5) Medications administered within 30 minutes before or after scheduled time190 (62.50)53 (17.43)11 (3.62)12 (3.95)38 (12.50)1 (1)61 (20.07)14
(12) Mouth care207 (68.09)36 (11.84)9 (2.96)13 (4.28)39 (12.83)1 (1)61 (20.07)15
(24) Skin/wound care193 (63.49)51 (16.78)9 (2.96)13 (4.28)38 (12.50)1 (1)60 (19.74)16
(20) PRN medication requests acted on within 15 minutes198 (65.13)47 (15.46)5 (1.64)18 (5.92)36 (11.84)1 (1)59 (19.41)17
(23) Assist with toileting needs within 5 minutes of request186 (61.18)60 (19.74)9 (2.96)12 (3.95)37 (12.17)1 (1)58 (19.08)18
(13) Hand washing213 (70.07)33 (10.86)5 (1.64)11 (3.62)42 (13.82)1 (1)58 (19.08)19
(16) Make the rounds of the wards based on patient’s grading nursing care standard each shift219 (72.04)28 (9.21)5 (1.64)7 (2.30)45 (14.80)1 (1)57 (18.75)20
(18) IV/central line site care and assessments according to hospital policy204 (67.11)44 (14.47)5 (1.64)13 (4.28)38 (12.50)1 (1)56 (18.42)21
(15) Bedside glucose monitoring as ordered225 (74.01)24 (7.89)4 (1.32)6 (1.97)45 (14.80)1 (1)55 (18.09)22
(7) Monitoring intake/output234 (76.97)15 (4.93)7 (2.30)6 (1.97)42 (13.82)1 (1)55 (18.09)23
(6) Vital signs assessed as ordered225 (74.01)26 (8.55)4 (1.32)8 (2.63)41 (13.49)1 (1)53 (17.43)24
Total32 (22)