Physician Review Websites: Understanding Patient Satisfaction with Ophthalmologists Using Natural Language Processing

Table 2

Gender analysis based on star rating and review sentiment analysis.

Review type	Male (mean ± SD)	Female (mean ± SD)	values
Star rating (out of 5)	4.61 ± 1.14	4.55 ± 1.22	<0.001
Sentiment analysis (from −1 to 1)	0.645 ± 0.447	0.624 ± 0.465	0.002