Research Article

User Acceptance of Internet of Vehicles Services: Empirical Findings of Partial Least Square Structural Equation Modeling (PLS-SEM) and Fuzzy Sets Qualitative Comparative Analysis (fsQCA)

Table 2

Measurement scale and items.

ConstructsNo.ItemsReferences

Perceived expectancyPE1Using IoV services will improve driving and travel performance[41]
PE2Using IoV services will increase driving and travel effectiveness
PE3Using IoV services will enhance my effectiveness while driving
PE4I find IoV services are useful

Effort expectancyEE1Learning how to use IoV services is easy for me
EE2I would find it easy to get IoV services to do what I want to do
EE3Interacting with IoV services would not require a lot of my mental effort

Social influenceSI1People who are important to me think that I should use IoV services
SI2People who influence my behavior think that I should use IoV services
SI3People whose opinions that I value prefer that I use IoV services

Facilitating conditionsFC1I have the resources necessary to use IoV services
FC2I have the knowledge necessary to use IoV services
FC3IoV services are compatible with other technologies I use
FC3I can get help from others when I have difficulties using IoV services

Hedonic motivationHM1Using IoV services is fun
HM2Using IoV services is enjoyable
HM3Using IoV services is very entertaining

Price valuePV1IoV service is reasonably priced
PV2IoV service is a good value for the money
PV3At the current price, the IoV service provides a good value

HabitHA1The use of IoV services has become a habit for me[41, 57]
HA2I am addicted to using IoV services
HA3I must use IoV services

Perceived riskPR1I’m worried about the general safety of IoV services[8]
PR2I’m worried about the failure or malfunctions of IoV services which may cause accidents
PR3I am concerned IoV services will collect too much personal information from me
PR4I am concerned IoV services will use my personal information for other purposes without my authorization
PR5I am concerned IoV services will share my personal information with other entities without my authorization

Initial trustTR1IoV service is dependable[11]
TR2IoV service is reliable
TR3Overall, I can trust IoV services

Behavioral intention to accept IoV servicesBI1Given the chance, I intend to use IoV services[83]
BI2Given the chance, I predict that I should use IoV services in the future
BI3I likely have the intention to use IoV services to conduct driving