Research on the Balanced Relationship between Online Consumer Behavior and E-Commerce Service Quality Based on 5G Network

Table 4

Descriptive analysis for measuring the quality of business service quality.

Variables	N	Minimum	Maximum	Mean	Standard deviation
Ease of use	120	2.17	5.00	3.8417	0.61336
Reliability	120	2.00	5.00	3.7188	0.69100
Reactivity	120	1.60	5.00	3.5283	0.67751
Security	120	1.00	5.00	3.1889	0.84872
Customer care	120	1.20	5.00	3.4167	0.70034
Customer trust	120	1.80	5.00	3.5017	0.71054