Research on the Balanced Relationship between Online Consumer Behavior and E-Commerce Service Quality Based on 5G Network

Table 6

Correlation analysis of measurement elements of business service quality.

Network consumer attitude	Pearson correlation coefficient	Significant sig. (2-tailed)
Ease of use	0.331	0.000
Reliability	0.297	0.001
Reactivity	0.246	0.007
Security	0.188	0.039
Customer care	0.087	0.343
Customer trust	0.237	0.009