Research Article
How Salesperson Improves Their Customer Stewardship Behavior in the Mobile Internet Era
Table 4
The results of hierarchical regression analysis.
| | | DV : personal life- work promotion | DV : personal life-work conflict | DV : customer stewardship behavior | | Model 1 | Model 2 | Model 3 | Model 4 | Model 5 | Model 6 | Model 7 | Model 8 |
| | Gender | −0.262 | −0.203 | 0.337 | 0.307 | 0.083 | 0.110 | 0.147 | 0.167 | | Age | 0.015 | −0.005 | −0.026 | −0.016 | 0.009 | −0.001 | 0.000 | −0.004 | | Education level | 0.062 | 0.095 | −0.018 | −0.034 | 0.079 | 0.094 | 0.077 | 0.088 | | Working hours | 0.004 | 0.004 | 0.000 | 5.648e−−005 | 0.000 | 0.000 | −0.001 | 0.000 | | Work-family balance | | 0.439 | | −0.222 | | 0.204 | 0.125 | 0.163 | | Personal life - work promotion | | | | | | | 0.180 | | | Personal life-work conflict | | | | | | | | −0.185 | | R2 | 0.027 | 0.182 | 0.033 | 0.068 | 0.011 | 0.077 | 0.106 | 0.147 | | F | 1.528 | 9.624 | 1.829 | 3.177 | 0.604 | 3.617 | 5.349 | 6.177 | | R2 value change | 0.027 | 0.155 | 0.033 | 0.036 | 0.011 | 0.066 | 0.053 | 0.070 | | F value change | 1.528 | 40.885 | 1.829 | 8.318 | 0.604 | 15.507 | 13.000 | 12.586 |
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