[Retracted] Enterprise Precision Marketing Strategy and Quality Management Mobile Information System Based on Customer Satisfaction

Table 3

Product and service satisfaction.

Three-level indicator	Weights	Mean	Satisfaction CSI
Ease of communication	0.0863	9.3	8.4107
After-sales problem handling efficiency	0.2297	4.5
Effectiveness in solving quality problems	0.5246	6.5
Salesperson’s work initiative	0.1107	9.4
The attitude of the sales staff	0.0403	9.5