Evaluating the Impact of a Mobile Gaming System on the Collaborative Learning Process in a Hospitality Business Simulator

Table 1

Coding guidelines of gaming behaviours in the hospitality business simulator.

Catalogue and item		Behaviour (code)	Note
Managing resources	Optimising utilisation of hospitality infrastructure	Hotel investment (HI)	Buying and selling real estate
		Hotel equipment (HP)	Provision of disposable amenities
		Hotel price (HP)	Decision on prices for each type of accommodation
	Managing services and functions	Hotel service (HS)	Coordinating cleaning services
		Hotel basic service (HBS)	Supply of value-added service options
		Hotel advanced service (HAS)	Supply of service options with special interests
		Hotel crew (HC)	Addressing employment and work environment issues
Inviting cooperation	Inviting institutional cooperation	Cityhall project (CP)	Sponsoring external events
		Bank loan (BL)	Engagement with borrowing and saving
		Market research (MR)	Gathering tourist’s preferences
	Promoting brand presence	Hotel self-promotion (HSP)	Publicizing oneself via webpages
		Local advertisement (LA)	Targeting audiences close to the tourism destination
		Regional advertisement (RA)	Broadcasting in certain cities
		National advertisement (NA)	Marketing throughout various channels