A Multi-Level Fuzzy Comprehensive Evaluation Method for Knowledge Transfer Efficiency in Innovation Cluster

Table 1

Knowledge transfer efficiency evaluation index system in innovation cluster.

Level 1 indicator	Level 2 indicators	Level 3 indicators
Knowledge transfer efficiency A	Knowledge transfer subject features B1	Knowledge potential difference among knowledge transfer subjects C11
		Knowledge transfer willingness C12
		Knowledge transfer capability C13
		Trust degree among knowledge transfer subjects C14
		Reciprocity degree among knowledge transfer subjects C15
		Cluster embeddedness of knowledge transfer subjects C16
	Knowledge content features B2	Explicit degree of knowledge C21
		Systematization degree of knowledge C22
		Sources of knowledge C23
		Usage of knowledge C24
	Knowledge transfer environment B3	Knowledge exchange culture within the cluster C31
		Institutional compatibility among knowledge transfer subjects C32
		Fairness of collaboration process and benefit distribution C33
		Knowledge exchange platform C34
		Knowledge transfer media and channels C35
	Knowledge transfer coordination behavior B4	Communication between cluster enterprise managers C41
		Communication between cluster enterprise employees C42
		Design and adjustment of cooperation contract C43