Research Article

Validation of a Research Instrument to Measure Generation Y Parents’ Perception of Service Quality and Effect on Satisfaction and Word of Mouth in International Schools

Table 6

Model fit criteria and values for the current study.

IndexAcceptable valuesStatistical values

CMIN/DF<5.00 [38]2.584
GFI≥0.85 [39]0.854
AGFI≥0.80 [39]0.817
NFI≥0.80 [40]0.903
CFI≥0.80 [41]0.938
TLI≥0.80 [42]0.927
RMSEA<0.08 [43]0.061
Model summaryAcceptable model fit