Validation of a Research Instrument to Measure Generation Y Parents’ Perception of Service Quality and Effect on Satisfaction and Word of Mouth in International Schools

Table 7

Model fit of SEM.

Index	Acceptable values	Before adjustment	After adjustment
CMIN/DF	<5.00 [38]	2.864	2.584
GFI	≥0.85 [39]	0.840	0.854
AGFI	≥0.80 [39]	0.800	0.817
NFI	≥0.80 [40]	0.893	0.903
CFI	≥0.80 [41]	0.927	0.938
TLI	≥0.80 [42]	0.914	0.927
RMSEA	<0.08 [43]	0.067	0.061
Model summary		No model fit	Model fit