Research Article
A Method of Capturing and Transferring Customer Value in Product Service System
Table 11
Evaluation result and cloud model of the relationship between the customer value and the performance characteristics.
| | | | | | | | Cloud model of the relational relationship |
| | 10 | 9 | | 9 | 8 | (9.4,0.752,0.277) | | 8 | 7 | | 7 | 6 | (7.7,0.953,0.084) | | 1 | 2 | | 1 | 1 | (1.8,0.602,0.195) | | | | | | | | | 5 | 6 | | 5 | 7 | (5.2,0.602,0.195) | | 7 | 8 | | 6 | 8 | (6.7,0.702,0.192) | | 8 | 9 | | 7 | 8 | (7.9,0.677,0.294) |
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