Research Article
A QFD-Based Quality and Capability Design Method for Transboundary Services
| ā | q1 | q2 | q3 | q4 | q5 | q6 |
| Sample 1 | 1.5 | 7 | 4000 | 5 | 2 | 10 | Sample 2 | 2.0 | 18 | 1500 | 4 | 3 | 15 | Sample 3 | 1.5 | 9 | 3500 | 4 | 1 | 20 | Sample 4 | 1.7 | 12 | 2500 | 3 | 1 | 30 | Sample 5 | 1.6 | 6 | 4500 | 5 | 3 | 15 | Sample 6 | 2.0 | 10 | 3000 | 2 | 1 | 25 | Sample 7 | 1.5 | 11 | 3200 | 3 | 2 | 30 | Sample 8 | 1.9 | 15 | 2000 | 4 | 2 | 15 | Sample 9 | 1.7 | 12 | 3200 | 3 | 1 | 20 | Sample 10 | 1.5 | 11 | 3200 | 3 | 2 | 20 | Sample 11 | 1.8 | 18 | 1500 | 4 | 3 | 25 | Sample 12 | 1.5 | 9 | 3500 | 3 | 2 | 30 |
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