Research Article

A QFD-Based Quality and Capability Design Method for Transboundary Services

Table 7

Value expectations in sample sets.

 

Sample 1(0.91, 0.03)(28.5, 1)(25, 1)(275, 5)(340, 5)(0.77, 0.02)
Sample 2(0.45, 0.02)(17.5, 0.2)(32, 2)(165, 5)(325, 5)(0.4, 0.02)
Sample 3(0.75, 0.03)(20.5, 0.5)(21, 1)(205, 5)(280, 5)(0.43, 0.02)
Sample 4(0.53, 0.03)(12.8, 0.5)(22, 2)(145, 5)(300, 5)(0.18, 0.02)
Sample 5(0.88, 0.03)(29, 0.5)(28, 1)(320, 5)(390, 5)(0.7, 0.02)
Sample 6(0.5, 0.03)(12.5, 0.3)(24.5, 2)(165, 5)(292, 5)(0.14, 0.02)
Sample 7(0.75, 0.03)(22, 0.5)(23, 1)(200, 5)(305, 5)(0.45, 0.02)
Sample 8(0.6, 0.03)(15, 0.5)(29, 2)(165, 5)(345, 5)(0.36, 0.02)
Sample 9(0.62, 0.02)(14.5, 0.5)(22, 2)(175, 5)(300, 5)(0.2, 0.02)
Sample 10(0.77, 0.02)(22, 0.5)(23, 1)(215, 5)(305, 5)(0.5, 0.02)
Sample 11(0.5, 0.02)(15, 0.2)(29, 2)(160, 5)(325, 5)(0.35, 0.02)
Sample 12(0.78, 0.02)(25, 0.5)(23, 1)(220, 5)(305, 5)(0.5, 0.02)