Research Article

A QFD-Based Quality and Capability Design Method for Transboundary Services

Table 8

Fuzzy coefficients.

i= 1i= 2i= 3i= 4i= 5i= 6

j= 0c0.00003.33190.00000.00000.00000.0000
s0.00760.09140.00005.00005.00000.0053

j = 1c0.40909.372723.33330.5828161.44140.3521
s0.00000.36582.00000.00000.00000.0000

j = 2c0.26984.90060.00004.4202118.30240.2310
s0.02250.00000.00000.00000.00000.0125

j = 3c0.290311.99310.00000.76690.00000.0000
s0.00000.34480.00000.00000.00000.0000

j = 4c0.18173.39424.66661.300661.26640.1523
s0.00000.00690.00000.00000.00000.0000

j = 5c0.09885.39854.52383.027960.37990.2014
s0.00000.00000.00000.00000.00000.0000

j = 6c0.03080.24070.00000.89080.00000.1479
s0.00000.00000.00000.00000.00000.0000