|
| Construct | Measurement items | Mean value | Standard deviation |
|
| Perceived ease of use | I think shopping at the X-Store would not expend much of my energy | 3.7912 | 1.1019 |
| I think shopping at the X-Store can be easy | 3.8313 | 1.1197 |
| I think the facilities and services at the X-Store are easy to use | 3.6426 | 1.1309 |
|
| Perceived usefulness | Using X-Store can improve my shopping convenience | 3.6225 | 1.1154 |
| Using X-Store can improve my shopping efficiency | 3.5462 | 1.1738 |
| Shopping in the X-Store is good for me | 3.5422 | 1.1213 |
|
| Perceived risks | I have no confidence in the operation of the facilities or services provided by the X-Store | 3.0522 | 1.1576 |
| I am concerned that the products or services provided by the X-Store are not meeting my expectations | 3.1847 | 1.1350 |
| I may feel uneasy about making purchases in an X-Store without clerks | 3.2530 | 1.2461 |
| I would worry that the value of the product or service provided by the X-Store is not in line with my expectations | 3.2932 | 1.2042 |
| I would worry that the services provided by the X-Store would not work properly and cause financial losses | 3.5020 | 1.2152 |
| I would worry that the facial recognition system of X-Store would not work properly and make me not be able to enter and exit the store smoothly | 3.5783 | 1.1618 |
| I would worry about the property loss caused by theft of data or passwords when using the X-Store’s automatic checkout system | 3.7791 | 1.1826 |
|
| Attitudes toward using X-Store | I like the concept of X-Store | 3.8273 | 1.0991 |
| I think using X-Store is a good idea | 3.8353 | 1.0930 |
| I think making purchases at X-Store is a wise decision | 3.5542 | 1.0463 |
|
| Behavioral intentions | The shopping experience provided by X-Store will increase my willingness to make purchases in it | 3.6546 | 1.1748 |
| I may use X-Store frequently in the future | 3.5181 | 1.1573 |
| If I have the opportunity, I will use X-Store | 3.9398 | 1.1361 |
|
