L21 thinking load; L22 forgotten; L23 false memories; L24 inaccurate recall; L25 lack of memory assistance; L26 time pressure
C3 carelessness
L31 diminished intention; L32 overconfidence; L33 interference; L34 nervous at a loss; L35 information overload
C4 improper decisions making
L41 wrong planning target; L42 information misunderstanding; L43 the empirical; L44 no plan; L45 plan missing; L46 reasonably planned but not executed according to the plan
L61 improper functional partitioning; L62 indistinguishable different information; L63 poor logic of information arrangement; L64 unreasonable interface hierarchy; L65 unreasonable interface link order
C7 improper icon and text display design
L71 poor readability of characters; L72 inscrutable icon; L73 inscrutable jargon; L74 the icon not matching the task properly; L75 jargon not matching the task properly; L76 contradictory tag
C8 improper prompt feedback
L81 no prompt information; L82 unreasonable time of feedback response; L83 indistinguishable feedback; L84 perceived redundant information; L85 wrong feedback prompt