Improvement of CT Target Scanning Quality for Pulmonary Nodules by PDCA Management Method

Table 5

Comparison of patient satisfaction without and with PDCA methods.

	Operation process	Service attitude	Examination environment	Health education	Inspection report
Without PDCA	15.2 ± 1.3	15.5 ± 2.2	14.2 ± 2.1	13.0 ± 2.4	15.6 ± 0.7
With PDCA	18.2 ± 1.4	17.8 ± 2.3	18.1 ± 1.7	17.4 ± 2.4	17.1 ± 0.6
t value	4.16	1.76	3.42	3.52	9.85
value	<0.05	<0.05	<0.05	<0.05	<0.05