Research Article

One Person Plays Multiple Roles: The Diversified Roles and Functions of Convention Project Hosts by SEM Methods

Table 1

Organizer functions based on customer role and their measurement items.

RoleCore functionMeasurement itemReference

CustomerInformation communicationC1: the host’s strategic intention and goal to initiate the projectEnglund and Bucero [20]
C2: the host clearly defines the priorities of the work or objectives in the progress of the convention project with the organizerBryde [14]
C3: the host clearly defines criteria or indicators of achievement for the success of the convention project to the organizerBryde [14]
C4: the host is able to understand the interests of the convention project and actively coordinate with the strategic objectives of the convention projectKloppenborg et al. [8]