Research Article

Community Micro-Ambulance Design Based on QFD and TRIZ Theories

Table 12

Results of user evaluation of the new scheme.

Principle layerElement layerItem (unit: vote)
Very satisfiedSatisfiedGeneralDissatisfiedVery dissatisfied

TransportationC120 (20%)44 (44%)30 (30%)6 (6%)0 (0%)
C250 (50%)20 (20%)23 (23%)7 (7%)0 (0%)
C385 (85%)10 (10%)5 (5%)0 (0%)0 (0%)
C466 (66%)21 (21%)13 (13%)0 (0%)0 (0%)
C550 (50%)15 (15%)25 (25%)10 (10%)0 (0%)

Medical aidC672 (72%)24 (24%)4 (4%)0 (0%)0 (0%)
C763 (63%)25 (25%)3 (3%)9 (9%)0 (0%)
C841 (41%)24 (24%)25 (25%)5 (5%)5 (5%)
C931 (31%)24 (24%)14 (14%)31 (31%)0 (0%)
C1032 (32%)34 (34%)23 (23%)9 (9%)2 (2%)

Body appearanceC1140 (40%)20 (20%)22 (22%)18 (18%)0 (0%)
C1242 (42%)15 (15%)20 (20%)23 (23%)0 (0%)
C1341 (41%)27 (27%)25 (25%)7 (7%)0 (0%)
C1430 (30%)30 (30%)26 (26%)14 (14%)0 (0%)