Perceptions of Patients and Nurses about Bedside Nursing Handover: A Qualitative Systematic Review and Meta-Synthesis

Table 4

Synthesized themes according to the patients’ and nurses’ perceptions about bedside handover.

Themes	Subthemes/categories
Facilitators of bedside nursing handover	Patients’ perceptions
	(i) Acknowledging the expertise, professionalism, and humanity of the nursing profession
	(ii) Promoting individualized nursing care
	(iii) Ensuring a sense of safety, satisfaction, and confidence in the care received
	Nurses’ perceptions
	(i) Developing partnership interaction between nurses and patients
	(ii) Promoting professionalism and emotional communication among nurses
Barriers to bedside nursing handover	Patients’ perceptions
	(i) Breaching confidentiality and violating privacy from patients’ perceptions
	(ii) Neglecting and excluding the patient during bedside handover
	Nurses’ perceptions
	(i) Breaching confidentiality and violating privacy from nurses’ perceptions
	(ii) Rising risk of overtime and unnecessary transmission of redundant information
	(iii) Contribute to decrease in the sense of collegiality and security
Strategies to maintain confidentiality during bedside handover	Patients’ perceptions
	(i) Nurses should use discretion when handling sensitive issues
	(ii) Preference for handover to occur in the cubicle
	Nurses’ perceptions
	(i) Inquiring with patients about their preference for the presence of caregivers
	(ii) Nurses should conduct private handovers for sensitive issues away from the bedside