| Variable | Mean (95% CI) | Mean (95% CI) | Mean (95% CI) | Mean (95% CI) | Mean (95% CI) | ANOVA | Very high | High | Moderate | Low | Not applicable | df | F | |
| Assessment | | 67.26 (61.26, 74.37) | 77.70 (75.80, 79.42) | 73.49 (70.99, 76.63) | | 2 | 3.90 | 0.021 | Mobility and motion | 75.64 (70.44, 80.71) | 73.56 (69.16, 77.96) | 74.46 (71.62, 77.55) | 77.47 (75.23, 79.48) | 76.43 (71.77, 80.98) | 4 | 0.73 | 0.573 | Response to patient’s needs and call light within 5 min | | 78.05 (74.34, 82.13) | 74.61 (72.49, 76.86) | 78.31 (75.55, 81.03) | 75.40 (75.4, 75.4) | 3 | 1.67 | 0.174 | Patient education | | 82.66 (73.25, 92.73) | 78.33 (65.21, 90.23) | 73.62 (70.06, 76.96) | 76.59 (74.77, 78.37) | 3 | 1.26 | 0.289 | Hand hygiene | | 82.40 (69.32, 95.73) | 76.02 (74.44, 77.48) | 100 (100, 100) | | 2 | 3.70 | 0.026 | Infection control | | 78.55 (71.18, 86.82) | 78.74 (75.98, 81.48) | 74.60 (72.80, 76.41) | | 2 | 3.19 | 0.043 | Oxygen therapy | | 74.07 (64.02, 83.54) | 80.24 (70.98, 90.80) | 76.31 (74.66, 78.14) | 75.96 (72.15, 79.67) | 3 | 0.36 | 0.79 | Implementation of urgency order | | | 83.10 (73.46, 91.68) | 77.46 (74.72, 80.00) | 75.36 (73.34, 77.23) | 2 | 1.40 | 0.249 | Nutritional care | | 106.70 (106.70, 106.70) | 75.11 (71.59, 78.39) | 75.45 (72.40, 78.40) | 77.25 (75.10, 79.43) | 3 | 2.08 | 0.104 | Total of missed care score | | 76.24 (73.04, 79.49) | 76.31 (74.52, 78.25) | 76.52 (69.05, 83.61) | | 2 | 0.002 | 0.998 |
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