Research Article

Evaluation of Influencing Factors of Security Information Behavior of Online Medical Consultation Users

Table 1

Summary of influencing factors of security behavior of online medical consultation users.

Delineated dimensionsInfluencing factorsLiterature sources

Influencing factors from the consultation platformsPlatform operation factorsBauer et al. [3], Lewis and Wyatt [4], Buijink et al. [13]
Platform access factorsZhang et al. [14], Huang [15]
Platform information quality factorsTatsumi et al. [5], Palosse-Cantaloube et al. [6], Cui [16]
Platform data confidentiality factorsKmucha [17], AlOsail et al. [18]

Influencing factors from doctorsFraud and irresponsibility by doctorsZhang and Cheng [19], Feng et al. [20]
Misdiagnosis by doctorsGupta [7], Yu et al. [21]

Influencing factors from usersDemographic factorsZhang and Li [22], Sun et al. [23]
Protective awarenessPloug and Holm [8], Zhang et al. [24]
Information powerLi and Huang [25], Luger et al. [10], McCluskey and Swinnen [11], Almeida et al. [26]
Emotional factorsChen et al. [27]
Knowledge and experiencePoortinga and Pidgeon [28], Haluza et al. [29]
Disease factorsChen and Wang [30], Jiang et al. [31]