Research Article

Exploring an Interactive Value-Adding Data-Driven Model of Consumer Electronics Supply Chain Based on Least Squares Support Vector Machine

Table 1

Interactive value-adding index system of consumer electronics supply chains.

Primary indicator BSecondary indicator CTertiary indicator D

B1Interaction between enterprisesC1Supply chain
relationship quality
D1Cooperation
D2Trust
D3Communication

B1Interaction between enterprisesC2Supply chain
learning effect level
D4Communication and exchange of knowledge
D5Transition from tacit knowledge into dominant knowledge
D6Absorption of knowledge and construction of new knowledge

B1Interaction between enterprisesC3Supply chain
collaborative effect level
D7Common plan
D8Shared decision making
D9Joint implementation
D10Long-term collaboration
D11Win-win cooperation

B2Interaction between enterprise and consumerC4Dialogue level between enterprise and consumerD12Continuous, two-way, complete, and real-time information exchange
D13Open and good information exchange
D14Timely and effective dialogue to resolve disputes

B2Interaction between enterprise and consumerC5Trust degree between enterprise and consumerD15Not using “asymmetric information” to deceive consumers
D16Not using “asymmetric information” to bring potential risks to consumers

B2Interaction between enterprise and consumerC6Quality of interactive channel between enterprise and consumerD17Easy access to enterprise information platform
D18True information provided by the platform
D19Can interact with any supplier through effective channels

B2Interaction between enterprise and consumerC7Shared risk degree of enterprise and consumerD20Informing consumers of all possible risks
D21Establishing risk assessment and avoidance mechanism
D22Establishing damage compensation system according to risk level

B3Interaction between consumersC8Information acquisition levelD23Timely communicating information
D24Inexperienced consumers can seek advice by obtaining information
D25The information obtained can avoid potential risks

B3Interaction between consumersC9Information sharing levelD26Sharing product (service) information and experience
D27Sharing the psychological feelings of using the product or service
D28Information sharing enhances the product’s use value (or satisfaction, brand image)

B3Interaction between consumersC10Mutual assistance degreeD29Close cooperation with each other
D30Establishing special friendship under the same brand

B3Interaction between consumersC11Innovation levelD31Consumer community providing or (publishing) innovative information or requirements
D32Consumers innovatively using products or services through their own knowledge or skills

B4Interaction between other relevant participantsC12Government regulation levelD33Healthy and stable supply chain and good environment for enterprise growth (political, economic, social, and cultural aspects)
D34Providing guarantees for legal governance
D35Encouraging and fulfilling supply chain social responsibility
D36Effectively controlling the risks of supply chain emergencies
D37Government participates in the design of incentive mechanisms of closed-loop supply chain

B4Interaction between other relevant participantsC13Industry guidance levelD38Developing technical standards to guide industrial development
D39Mitigating the internal interest conflicts of the industry
D40Enhancing corporate brand image
D41Considering the interests and needs of consumers

B4Interaction between other relevant participantsC14Open innovation activity participation levelD42Open, innovative participants participate in R&D
D43Open, innovative participants participate in product (service) production
D44Open, innovative participants participate in corporate governance