| S. no. | Positive features | Citation |
| 1 | Professionals | [71, 75] | 2 | Expertise | [58, 59, 81, 82] | 3 | Trustworthy | [29, 42, 44, 50, 63] | 4 | Skill | [2, 8, 10, 12, 14, 17, 26, 28, 37, 48, 51, 54, 56, 57, 59–61, 67, 76–78] | 5 | Identifiable | [34] | 6 | Autonomous | [34] | 7 | Flexible | [34, 81] | 8 | Creative | [67, 68, 78] | 9 | Common sense | [68] | 10 | Knowledge | [2, 8, 11, 13–15, 17, 19, 22, 30, 35, 38, 49, 55, 60, 61, 68, 70, 71, 75, 76] | 11 | Appropriate | [3] | 12 | Eager beavers | [35] | 13 | Trainee | [3, 41] | 14 | Competent | [16, 39, 63] | 15 | Adaptable | [16] | 16 | Coordinative | [16] | 17 | Heterogeneous | [38, 52, 56, 64] | 18 | Collaborative | [21, 39, 76] | 19 | Decision maker | [15] | 20 | Qualified/educated | [1, 13, 42] | 21 | Ability | [1, 42, 60] | 22 | Problem-solving | [5, 7, 21, 54, 60, 64, 68, 75, 78] | 23 | Unique (workers) | [69] | 24 | Volunteers | [10, 15, 17, 74–76] | 25 | Energetic | [10, 17] | 26 | Experienced | [14, 17, 19, 24, 43, 46, 47, 53, 76] | 27 | Reliable/efficient (workers) | [2, 25, 72, 73, 80] | 28 | Accurate | [74] | 29 | Smart | [25, 27] | 30 | Cost-effective workers | [72] | 31 | Solution providers | [5] | 32 | Right | [28, 79] | 33 | Fast | [2] | 34 | Cooperative | [12] | 35 | Truthful | [36] | 36 | Inventive | [64] | 37 | Loyal | [70] |
|
|