Review Article

[Retracted] Research on Service Quality of International Tourism Cities in the Context of Intelligent Network: A Case Study of Public Transport in Macao

Table 10

Correlation index analysis of path fitting.

Influence relationshipEstimateCRLabel

H1: Customer expectationA kind of
service importance
0.278.51Support
H2: Perceived qualityA kind of
service importance
0.056.32Support
H3: Perceived valueA kind of
service importance
-0.076.35Support
H4: Perceived qualityA kind of
customer expectation
-0.417.11Support
H5: Perceived valueA kind of
customer expectation
-0.266.21Support
H6: Perceived valueA kind of
perceived quality
0.603.84Support
H7: SatisfactionA kind of
customer expectation
-0.289.69Support
H8: SatisfactionA kind of
perceived quality
0.738.04Support
H9: SatisfactionA kind of
perceived value
0.646.55Support
H10: FinanceA kind of
satisfaction
0.565.89Support
H11: Actual useA kind of
satisfaction
0.682.84Support