Research Article

Influence of Emotional Factors (Positive, Negative) on the Usefulness of Product Reviews Based on Big Data

Table 2

Statistics of the total frequency of occurrence of each factor.

Influencing factorsQuantityFrequencyProportion

Product factor220072032.73%
Price factor220056925.86%
Service factor220036716.68%
Information factor220029613.45%
Shipping factor22001366.18%
Marketing strategy factors22001476.68%