Research Article

Managing Shifting Visitor Restrictions in Hospitals during the COVID-19 Pandemic from National Authority Level to Charge Nurses’ Practice: A Descriptive Study

Table 2

Charge nurses’ information sources, understanding, handling, and communication of the visitor restrictions.

Research questionOptionsFirst waveSecond wave
N = 71n(%)n(%)

How did you as leader get information about current visitor restrictions?Hospital board of directors37(52)39(55)
Head of department36(51)39(55)
Regional electronic guidelines42(59)43(61)
Hospital hygiene team14(20)11(15)
Hospital intranet (website)53(75)54(76)
News media5(7)7(10)
Other sources‡§9(13)10(14)

How did you pass on the information about visitor restriction to your staff?Daily meetings50(70)
Work e-mails43(61)
Weekly meetings17(24)
New letters52(73)
Posters24(34)
Other sources6(6)

How clear was the wording of the visitor restrictions to understand?Very clear24(34)35(49)
Clear24(34)26(37)
Unclear15(21)9(13)
(Missing)8(11)1(1)

How did you as leader experience handling the visitor restrictions in practice?Easy24(34)
Normal22(31)
Challenging24(31)
(Missing)1(1)

How often have you deviated from visitor restrictions paying regard to patients and their relatives?Never3(4)2(3)
Rarely11(16)12(17)
Monthly8(12)5(7)
Weekly34(49)38(54)
Daily13(19)14(20)
(Missing)2(3)0(0)

More than one option was possible. First wave: not relevant (n = 3), patients and family (n = 1), the National Health Authority (n = 3), posters (n = 1), and other charge nurses (n = 1). §Second wave: not relevant (n = 3), patients and family members (n = 1), the National Health Authority (n = 3), other charge nurses (n = 1), development charge nurse (n = 1), social media (n = 1). By the department’s intranet (n = 1).